# The AI brand monitoring tool that catches wrong answers first. An AI brand monitoring tool that finds every AI answer mentioning you across six engines, scores its sentiment, fact-checks it and alerts you when it's wrong. _Source: https://mentionova.com/product/ai-brand-monitoring_ ChatGPT quoting last year's pricing. Gemini describing a feature you retired. Mentionova reads every answer that mentions you across six engines, scores the sentiment, checks the claims against your brand facts, and alerts you when something is wrong. _NorthPay is a fictional company used in this page's product demos._ _Illustrative product view: A week of answers about NorthPay: sentiment on each, a fact check against its brand facts, and one out-of-date claim flagged._ ## An engine quotes last year's price. Your buyer believes it. Nobody on your team asks ChatGPT about your brand every morning. So the first sign of a wrong answer is a prospect on a call quoting something that stopped being true months ago. ## Sentiment says the answer is fine. The facts say otherwise. Keep your brand facts in one place, and every answer that names you is checked against them, so a stale price is flagged, not just a change in tone. ## Listen. Check. Flag. ### Collect every mention Your tracked prompts run across ChatGPT, Perplexity, Claude, Gemini, Google AI and Reddit, and every answer that names your brand is kept, with its sentiment from −1 to +1. ### Check against your brand facts Pricing, founding year, processors, headquarters, key features and compliance, each checked against what the engines said this week. Contradictions roll up into the workspace accuracy score. ### Flag the answer that's wrong An answer that contradicts your facts is flagged with the engine, the prompt and the wrong claim, so you know exactly what to correct and where. > We now show up in ChatGPT, Claude and Perplexity when buyers research AI agent security — with the content that defines our category. > > Jiquan Ngiam, Co-Founder, MintMCP ## Questions, answered. ### What is an AI brand monitoring tool? An AI brand monitoring tool tracks what AI engines say about your brand when people ask them about your category. Traditional brand monitoring watches the web and social feeds for your name. AI brand monitoring watches the answers themselves: whether ChatGPT, Perplexity, Gemini and the others name you, how they describe you, and whether what they say is still true. Because engines can repeat outdated information with confidence, the checks that matter most are sentiment and accuracy, not only volume. ### How do you track brand mentions in ChatGPT? To track brand mentions in ChatGPT, you ask it the questions your buyers ask, on a schedule, and record whether and how it names you. Doing it by hand misses the changes between runs. Mentionova runs your prompts on ChatGPT and five other engines, keeps every answer, scores each mention for sentiment, and flags answers that contradict your brand facts, so you see when ChatGPT's description of you changes and which sources it relied on. ### What does AI search monitoring cover? Mentionova monitors six engines: ChatGPT, Perplexity, Claude, Gemini, Google AI and Reddit. For every tracked prompt it records whether you were mentioned, whether your site was cited, the sentiment of the answer and the sources behind it, and it keeps every run so you can compare today's answer with last month's. ### How is this different from a traditional brand monitoring tool? A traditional brand monitoring tool watches social posts, news and the web for your name. Mentionova watches the answers AI engines give when buyers ask about your category: whether you're named, how you're described, and whether the claims are accurate. The two are complementary, but only the second shows what an engine tells a buyer who never visits your site. ### How does brand sentiment analysis work here? Each answer that mentions you is scored for sentiment from −1 to +1, per engine and per run. Scores roll up by week, so you can see whether an engine's tone toward you is warming or cooling, and open the individual answers behind any change to read the exact wording. ### Can it catch AI answers that get my facts wrong? Yes. You store your brand facts, such as pricing and supported features, and answers are checked against them. When an engine contradicts one, for example by quoting old pricing, the answer is flagged with the engine and prompt, an alert goes to your team, and a fix to the source is queued for your approval. ### What does AI brand sentiment tell me that mention counts don't? Mention counts tell you how often you appear. AI brand sentiment tells you how you are described when you do: recommended with confidence, listed without comment, or framed as the weaker option. Two brands with the same mention rate can be positioned very differently, and a shift in sentiment is often the first sign of a problem worth fixing. ### Do brand mentions without a link still count? Yes, and they are tracked separately. A brand mention is the engine naming you in its answer. A citation is the engine linking to your site as a source. Mentionova logs both per engine, so you can see where you are talked about but not cited, which often means another page is shaping how you are described. ## Related products - [Alerts & Drift](https://mentionova.com/product/alerts-and-drift): Know the morning an AI answer changes. - [AI Visibility Tracker](https://mentionova.com/product/ai-visibility-tracker): Every buying question, asked on six engines on a schedule, with who got named and the sources behind it. - [Competitor Analysis](https://mentionova.com/product/ai-competitor-analysis): Share of voice against every named rival on six engines, the prompts you lose, and the sources behind their lead. --- _Mentionova, https://mentionova.com. Markdown rendering of the page above for AI readers._