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Adding prompts to track

Add the questions you want to track, choose how often they run, and stay inside the plan's limits.

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Adding prompts, and choosing the engines and schedule they run on.

What are prompts?

Prompts are the questions your buyers ask an AI engine — "best payment orchestration platform", "alternatives to X", "is Y worth it for a small team". Each prompt runs across the engines your plan covers and every answer is stored: whether you were named, what was said about you, and which URLs were cited.

The four LLM channels are ChatGPT, Perplexity, Claude and Gemini. The Google channel records the organic top ten for the same question, and the Reddit channel records the threads behind it.

Adding prompts

  • Generated for you — the workspace wizard writes 25 from your brand, category and competitors, and you can generate more later from the Prompts tab.
  • Written by you — add a prompt and type the question as a buyer would ask it.
  • From an opportunity — the Discover feed can promote a query you already rank for into a tracked prompt.

Scheduling

Scans run on the workspace's cadence: Weekly, Every two weeks or Monthly. There is no daily option in the app. Running a prompt by hand is always available, and a fresh prompt runs once immediately rather than waiting for the next scheduled scan.

Prompt limits

The allowance is per workspace and comes from the plan: 25 on Brands Starter, 100 on Brands Scale, 250 on Brands Enterprise; 50 on Agencies Launch, 200 on Agencies Growth, 600 on Agencies Enterprise. Archived prompts don't count against it.

Running a prompt doesn't draw from your task pool. What the plan counts is prompts per workspace and tasks per month.

Runs aren't metered on a paid plan today, and they aren't rate-limited either — Mentionova queues them and works through a few at a time, so a burst of manual runs takes longer rather than costing more. On the free trial, runs are capped at 25 in total.

Tips for good prompts

  • Write the question the way a buyer would type it, not the way you'd headline it.
  • Cover the whole journey: category questions ("best CRM for a small team"), comparisons ("X vs Y"), and buying-intent questions ("is X worth the price").
  • Leave your own brand out of the wording. You want to know whether the engine reaches for you unprompted.
  • Track a competitor's name where buyers use it — "alternatives to X" is where a challenger gets named.
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